Privacy policy

Privacy Policy At Joana Gouveia Turismo, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. By using our site, you consent to the practices described in this policy. #### Information We Collect We may collect personal information that you voluntarily provide to us when you book a tour or contact us for additional information. This includes, but is not limited to, your name, email address, phone number, and any special requests related to your tour experience. Additionally, we collect data automatically through cookies and similar technologies as you navigate our website, such as IP addresses and browsing behavior. #### How We Use Your Information The personal information collected is primarily used to provide the services you request from us efficiently. This includes processing bookings, communicating with you regarding your tours, and improving our offerings based on your feedback. Furthermore, the data gathered helps us enhance user experience by customizing our website content and targeting relevant promotional material. #### Sharing Your Information Your information is never sold or shared with third parties without your explicit consent, except where required by law or necessary to deliver the services you have purchased. We may share your information with trusted partners who assist in operating our website and conducting our business so long as those parties agree to keep this information confidential. #### Protecting Your Data We take reasonable measures to ensure your personal data is protected against unauthorized access or misuse. Our website employs secure systems for storing data and utilizes SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure. #### Changes to Our Privacy Policy Joana Gouveia Turismo reserves the right to update this Privacy Policy at any time. Changes will be posted on this page along with an updated revision date. We encourage users to periodically review this policy for any changes. If you have questions or concerns about our privacy practices or this Policy, please contact us directly via [email/contact information].